Customer Comments

Here's what our fantastic clients have to say.

We've been getting amazing feedback since 2013. Please feel free to leave us a review, we love to hear any feedback you may have.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
David Roberts
said:

Tom and Paul serviced my caravan and changed the heating fluid,4th Dec 2018. First class service, highly recommended. My friend, another caravanner in the same street was so impressed he booked a service for next year. Far better than main dealer. I have booked for next year, cant go wrong.

December 10, 2018
Kev Barron
said:

This is the second time I have had Tom to service our caravan Tom has a great depth of knowledge in his trade has a pleasant attitude and can give good advice on caravans, I have passed his number onto son in law for when he wants his caravan serviced also told book now for next year as I have done. Thanks Tom, great job, Kev

July 17, 2018
Ian Cross
said:

Just had our caravan services by Tom, I would most definitely recommend him if you want a professional and helpful service. Always on time and rings before he arrives. I would not use anyone else!

May 12, 2018
Richard Reeve
said:

Thank you Tom. This was the first service of our caravan and our first time using Tom. I am totally satisfied it is money well spent and I cannot praise Tom highly enough. He is totally professional and I feel confident in his work. We are already booked in for next year.

Christopher Whitehurst
said:

Tom has been to our caravan for the first time today. Excellent friendly and professional service. I will continue to use him for any further work without hesitation.

April 4, 2018
John Sidebottom
said:

 Well another year has gone by and DTH Caravan Service has just paid me a visit. As usual Tom was most helpful and willing. His service fee is very reasonable and his caravan knowledge is as good as it gets. My only regrets are the many years I paid a main dealer 

🙄

 when I could have been using this first class service

May 5, 2018
Leon Gillott
said:

I have just had my first service done with Tom great service from start to finish even sorted the pull out bed that was faulty, already booked him ready for next year as his customer service was great along with his work once again many thanks

April 6, 2018
Tony Adams
said:

We have had DTH service our van for the last 4 yrs. Tom has always been fantastic with us. We trust Tom implicitly with all things caravan. He has serviced our van and carried out repairs as required. Many thanks!

February 5, 2018
Mark Turner
said:

Having serviced our vans for a number of years now i would recommend Tom and DTH, who without a doubt are true professionals. Nothing is ever too much trouble, Toms help/ advice and vast knowledge has over the years helped us no end. My only advice..If you require their services..plan ahead if you can..cos a good man is never sat idle. Heres to many more years together...thanks Tom..for everything.

February 4, 2018
Anonymous
said:

A bit late I know but an excellent job well done Tom. See you next service.

January 12, 2018
Helen
said:

1st class service by a great bloke who is very knowledgeable, thorough and with genuine prices. Had a full service on a van that I have bought as a project. Tom gave me invaluable advice and came back and repaired my water heater, carried out a really tricky cooker grill replacement and kindly replaced one of the towing lights. I would highly recommend Tom and the service he provides. Neat and tidy worker too :-)

December 21, 2017
Rob Gilchrist
said:

Brilliant Customer Service to refurbish the running gear on my tourer to make it roadworthy again after several years as a static.Would recommend Tom to anyone.

October 13, 2017
Dave L
said:

Excellent service from Tom. After initial visit to diagnose the problem, he returned and sorted my heating and hot water. His advice was invaluable and probably saved me a few hundred pounds. Thanks again Tom.

October 10, 2017
Robert Ingham
said:

First class chap will never use anyone else

October 10, 2017
Stuart
said:

Another 1st class service as usual.
Spot on service Tom. 

June 5, 2016
John Sidebottom
said:

Just had my caravan serviced for the first time away from the main dealer. I only wish I had done this year's ago. The workmanship skills and advice demonstrates to me that DTM are to be recommended. I am very pleased customer.

May 26, 2017
Gary Yates
said:

The post before was by me forgot to say he will be doing all our work from now on 

November 22, 2016
Anonymous
said:

Tom went out of his way to meet me early & gas checked our van & a few other bits for us

November 22, 2016
Chris Brown
said:

Tom came to put a new pump in our motor home he has done a few jobs for us. He was efficient as ever . Good job done thanks Tom

November 15, 2016
Elaine brown
said:

First time we have used this company , Tom was thorough and so helpful in all that we asked him. He is so pleasant and easy to talk to. We have got so much confidence in him. We have booked for next year as we thoroughly trust him. Would recommend his services. Thank you Tom !

September 14, 2016
Stuart
said:

Just had tom service my van very good job tom his the man book for 2017

June 25, 2016
Jayne Holmes
said:

had our caravan serviced with tom today, lovely man, and a brill job done, very helpful lots of good advice, have booked for next year, thank you so much tom and your apprentice too ha ha. 

June 21, 2016
Alan Landon
said:

Just had our twin axle laser serviced by tom what a super guy the service was carried out with care thoroughness and attention to detail highly satisfied will be using his services every time from now on highly recommended thanks a million Tom.

July 2, 2016
Anonymous
said:

Been using tom for the last 3 years to service our caravan, he does a thorough job excellent service and been recommending to friends

June 18, 2016
Brynn
said:

Just serviced our van. Fitted power touch evolution motor mover. Highly recommended. Already booked tom for next year. Thank you.

June 5, 2016
David Langley
said:

Tom has just done my 2nd service of our 2 year old van. Excellent job as always. My brother also has him for his van and is equally satisfied.

April 10, 2016
Andy Parkin
said:

Been using Tom for the last three years, since we started touring. About to take delivery of our brand new twin axel and had no hesitation of booking Tom for next year. Highly recommended.

March 27, 2016
James Owen
said:

First time we have used Tom, we are very impressed and we will use him again.

February 17, 2016
Dave McLeod
said:

Excellent! Tom does a great job and I am very happy with his aptitude and attitude.Second time I have used his services.Well pleased.

January 14, 2016
Chris J Windle
said:

Tom did a full service to my caravan and he did a excellent job many thanks again see you next year

August 26, 2015
service D. Langley
said:

Just had the first service on our new van. Have used Tom for a few years now. Excellent service as usual. Very polite and respectful of your caravan and property. He was very careful with my newly laid resin driveway. See you next year Tom.

April 12, 2015
Liz Greene
said:

Tom came on Tuesday to service our caravan, and one of our friends. He did a brilliant job. He has also done a caravan of another friend and they too are highly satisfied with his work

March 8, 2015
Anonymous
said:

Tom came on Tuesday to service our caravan, and one of our friends. He did a brilliant job. He has also done a caravan of another friend and they too are highly satisfied with his work

March 8, 2015
Linda and Joh
said:

This is the first time we used Tom, recommended by our caravaning friends, he did a very professional job, and we would highly recommend him

March 4, 2015
Liz Greene
said:

This is the first time we have used Tom. He did a brilliant job and very professional. Will not hesitate to recommend him to our friends.

May 12, 2014
David Grisdale
said:

I have used Tom for several years and always found him to be professional and willing to go the extra mile to help. I would recommend his service to anyone who has a cravan or motorhome.

May 8, 2014
Lloyd Burgess
said:

I have used tom for my habitation service, solar panel fitting and help with problems with my motorhome. If you need help with your pride and joy, I would recommend Tom.........Honest and Helpful......... what more can you ask!!

November 30, 2013
Peter Hollingworth
said:

Tom fitted a new window seal for me this weekend, even coming to the site we were staying on in less than ideal weather conditions. This is the second time Tom has cured a problem for me quickly and professionally and would have no hesitation in recommending his services.

October 14, 2013
clive brewins
said:

I had a water leak found out tom was local to me he came down sorted problem very nice guy gave good advice on other matters very helpful would recommend

May 22, 2013
Joe Fraser
said:

I have been having major problems with the refrigerator in my Autotrail. Having spoken to various people about the problem it was looking as though a new refrigerator was needed at a price in excess of £1000!!!!!!!!!!!!!!!. However once Tom took a look he found it was a broken wire. WHAT A GENIUS.

May 6, 2013
Don Spencer
said:

Tom was recommended to me by my brother-in-law who has had his caravan serviced by Tom for several years now and has always been delighted with Tom's knowledge and professional approach. Having just had Tom carry out a habitation check on my motorhome I would thoroughly reinforce my brother-in-law's sentiments. Tom is thorough and very knowledgeable. I also discovered facets of my motorhome which had previously puzzled me and which had never been explained to me by main dealerships. I have already booked Tom for next year's habitation service. If you want a no nonsense professional service carried out in a friendly way then Tom is your man.

April 26, 2013
Keith from Leconfield
said:

Tom came and serviced my motorhome today at my home address. My first home service by DTH. Tom solved a problem with my charging unit which the dealer had failed to correct last year when I took it back for what I was told was a faulty battery! He carried out a thorough professional check and diagnosis of our habitation area pointing out areas that needed attention where necessary. I've had caravans and motorhomes for over 30 years and would recommend his services to anyone. 

March 18, 2013
Mike from Market Weighton
said:

Just remembered this part of the site. Had my van serviced on the 7th March by Tom. Was happy to talk through what he was doing and why, did a very thorough job and I was more than pleased with what was done. He did find some minor damp I did not know about and we have arranged a mutual time when we hope to sort it later in the season, i.e. when it is warmer and dryer to remove a window to renew the seal. He did and extra job I requested with the cable connectors to the car so I do not need the adaptor to go from two cables to one and that saved my money from what I was quoted from a previous service. All in all I would recommend him to anyone. (though not too many as he may not be available when I need him next time)I will be using Tom again.

March 15, 2013
Vic from Dronfield
said:

Just spent a very nice afternoon with Tom whilst he serviced my caravan, he serviced my caravan on my drive where before I have always took it to a dealer which is over 20 miles away, he is very good at his job and knowledgeable about caravans, he found two faults with my caravan, one he repaired at no extra charge and the other was a tyre with cracks in the wall, I will using Tom (DTH) again.

February 27, 2013
Dave L
said:

Just had my third service by Tom. I've had dealers and other mobiles but Tom is the best by far. He cares about his customers and their vans alike. He is willing to explain proceduures as he is doing them. He is thorough and I believe does things others don't bother with. Prices are competative and fair and he will explain procedures and why he does them willingly. I have learned a lot from Tom in the three visits and will continue to use and recomend him to others. Use this man he goes the extra mile to satisfy and keep repeat custom. He not only services the van but tells you things you can do for yourself to help maintain the van until next service. I hope you can tell I'm very happy with DTH.

February 24, 2013
Pete Todd
said:

I would recommend Tom Harman, he is accommodating, his priority is what his customer's want.Tom listens and makes it happen!

Cheers Pete Todd

February 14, 2013
Nigel & Katherine Marsh
said:

DTH were recommended to us when we were experiencing problems with our then new Swift 630 Conqueror. 3 different service agents couldn't get to the bottom of the problem and swift kindly allowed DTH (Tom) to look at it for us. This resulted in a stuborn problem being diagnosed in one visit and resolved in a second once parts became available. After this we insisted that Tom looked after our van and Swift allowed warranty work to be done as well. trouble free caravaning at last. I would highly recommend Tom, for his professionalism, 'right first time' quality work, and very reasonably priced, personable service. He always has time for advise, on his last visit on a nice seasonal site! Extra mile stuff. We had our service done only a few days ago and as always, no drama's.

February 14, 2013
Mark Summer
said:

DTH Caravan Services was recommended to me by a fellow motorhome owner when I encountered problems with my motorhome ( RAPIDO 903 ) electrics.

I telephoned Tom Harman of DTH, who was extremely helpful. Tom gave me sound advice / guidance which resulted in me being able to trace the problem myself ( a faulty leisure battery )

Tom's approach is clearly to help the customer, even though, on this occasion, it did not result in any business for him. 

I have since used Tom for the annual habitation service and damp condition report on my motorhome, which was completed, by appointment, on my driveway, in a very prompt, thorough and professional manner. 

Tom has also assisted with advice and the supply of a technical report in connection with a warranty issue / dispute relating to my van. His expert knowledge and advice proved invaluable and was provided without charge. 

In summary, a top man who clearly 'knows his stuff' and is committed to customer care. Highly recommended ! 

February 13, 2013